Terms & Conditions
Learners Agreement
Learner advises to Read Carefully & Sign the Learner Agreement”
NEBOSH IG Course Registration Form – Terms and Conditions
Eligibility: By completing and submitting the NEBOSH IG Course Registration Form, you confirm that you meet the eligibility requirements for the course. It is your responsibility to ensure that you have the necessary qualifications, experience, and language proficiency to participate in the course.
• Registration: Submission of the registration form does not guarantee enrolment in the NEBOSH IG course. Acceptance into the course is subject to availability and the discretion of the Charisma Workforce Development
• Payment: The registration fee for the NEBOSH IG course is as stated in the registration form by the charisma workforce development Payment of the registration fee is required in full to secure your place in the course. Failure to make the payment within the specified timeframe may result in the cancellation of your registration.
• Course Materials: Course materials, including but not limited to textbooks, study guides, and online resources, provided as part of the NEBOSH IG course are for personal use only. Unauthorized reproduction, distribution, or sharing of course materials is strictly prohibited and may result in legal action.
• Attendance and Participation: Regular attendance and active participation in all scheduled sessions, including lectures, tutorials, practical exercises, and assessments, are expected throughout the NEBOSH IG course. Failure to meet attendance and participation requirements may result in disqualification from the course and exam and may affect your eligibility for Certification.
• Learner Complaint: Charisma will ensure that Learner’s complaint are heard and properly tracked through a uniform process outlined by our Student Complaint policy.
• Purpose: The purpose of this policy is to provide a method for prompt and equitable settlement of student-Initiated complaints in which no other forum is available. This tracking process will be used to monitor and improve customer service for students
• Procedures: A learner may pick up a copy of the Learner Complaint Form at the Institute administration department or can email to info@charismawd.com
• Code of Conduct: Participants are expected to adhere to a professional code of conduct during the NEBOSH IG course. Any form of disruptive behavior, plagiarism, cheating, or violation of ethical standards may result in disciplinary actions, including expulsion from the course and report to NEBOSH.
• Certification: Successful completion of the NEBOSH IG course is subject to meeting the assessment criteria and passing the required examinations or assessments as set by NEBOSH. The awarding of the certification is at the sole discretion of NEBOSH.
• Data Protection: By submitting the registration form, you consent to the collection, processing, and storage of your personal data in accordance with applicable data protection laws. Your personal information will be used for course administration purposes and may be shared with NEBOSH.
• Amendments: CWD reserves the right to make changes to the course schedule, or any other aspect of the NEBOSH IG course. Any amendments will be communicated to registered participants in a timely manner.
Virtual class policy:
Due to our virtual class policy, you must be on camera with a microphone throughout the duration of the class. ABSOLUTELY NO DRIVING while taking a class or you will be removed immediately and will be rescheduled for the next available class. No exceptions. No Smart Phones. You must use a desktop or laptop device to attend class. Please arrange your schedule according to the class scheduled times. If this is not possible, please contact us to reschedule for another date in which you are able to be on camera for the entirety of the class. Your entry into our virtual classroom is your agreement to follow the terms of attending this class via Zoom. Charisma Workforce Development Center Zoom/Virtual class Guidelines are listed below.
ZOOM Invitation
Please enter your legal name as it appears on your government issued photo ID when you access ZOOM.
• To successfully complete this course and get approval for NEBOSH related exams, each student must adhere to the following class rules, and attend the full live training class on camera with active daily verbal participation to the satisfaction of the course instructor.
• Students must have a good internet connection, a computer with video and audio (no smart phones allowed/some tablets may be problematic with Zoom – students must be able to access the CHAT feature and open PDF files sent via CHAT) and agree to share video for the duration of class (except during the designated breaks) and be video recorded for the duration of class.
• Students are required to be on live video camera for the full class.
• Students who arrive late to class may not be admitted.
• Students who arrive late after scheduled breaks may not receive a completion certificate.
• As with in-person training at Rutgers, the same dress code, attendance, and behavior must be adhered to.
• Attendees must secure a quiet area free from distractions conducive to learning for your remote training location (no driving while on Zoom for class).
• Students may not wear any offensive or inappropriate clothing to class.
• Students must remove any offensive or inappropriate items from their background since students are required to stay on camera for the full duration of the class.
• There is no smoking, vaping, or alcohol consumption permitted by students during class time.
• Students must participate in classroom exercises and satisfy the requirements set forth by the course instructor.
Access the ZOOM/Virtual Training
The course link will be activated 15 minutes prior to the start of the training. We ask that all participants access the course at least 10 minutes prior to the start of the training. A short tutorial may be provided during this time to demonstrate how to use key features of Zoom that will be utilized in class.
Charisma Workforce Development ZOOM/Virtual training Guidelines:
Requirements to participate in a Virtual Classroom
• A functioning webcam, microphone, and speakers (required)
• Desktop or Laptop Computer is recommended (access via smartphone is not allowed. If you have any question please contact the course coordinator)
• Trainees are required to actively participate in the training by engaging in the workshops, responding to the instructor and working in teams to solve safety and health issues
• Trainees must share video of themselves and be visible for the duration of the class.
• Trainees who attend class agree to be recorded.
• Trainees who enter class late, return from break late, or miss a duration of class due to technical problems may not receive a certificate of completion.
Virtual Classroom Rules
• For the convenience of everyone participating in the training, please mute your microphone when you are not speaking to reduce background noise.
• If you have questions during the training, please use the “chat” feature or “raise hand” feature to let the facilitator know you’d like to be acknowledged. These features will be demonstrated prior to beginning the training.
• Trainees are expected to be engaged in the courses. Make every effort to reduce distractions and interruptions during instruction time.
• Trainees should not talk to people who are not in the class, take telephone calls, text, surf the internet or read materials unrelated to the class.-
• Trainees should eliminate distractions (people interrupting, telephones ringing, excess background noise, etc.)
• The class must be completed in an appropriate setting for learning.
• Trainees should not connect with a mobile device (phone or tablet).
• Trainees have the right to express themselves and participate freely in an online class. However, they are expected to treat each other and the instructor with courtesy and respect. Offensive or inappropriate language is not to be used in any form of communication (e.g., emails, discussion postings, group projects, submitted assignments). Trainees are allowed to disagree with each other or the instructor but must do so in a civil and respectful manner.
• Online behavior is not always perfect. In fact, it can venture into disrespectful and hurtful areas and needs to be addressed. If you experience any questionable or inappropriate behavior from your fellow course participants, please immediately report this to the course facilitator.
• Charisma Workforce Development reserves the right to remove a trainee who does not adhere to the rules of the virtual classroom
Technical Assistance
• If you experience issues with the internet or any technical difficulties and are unable to complete the training, please contact the course coordinator. Course coordinator contact information is provided in the invitation you received for the course and will be provided on the first day of the course.
Examination Guidelines
Confirmation of registration for open book examinations
Once you have registered for the open book examination (OBE), NEBOSH will send you a confirmation of registration email that includes your learner number, and important information relating to your OBE. Please ensure that you check your name is spelt correctly and report to us if any changes are required. If you have not received this email, remember to check your spam folders.
Login details for open book examinations
Following receipt of your Confirmation of Registration email for your OBE, NEBOSH will send you a further email containing your Username and Password for the NEBOSH online examination platform. If you have not received this email, please remember to check your spam folders.
On the day of the Examination
On the day of an open book, examination NEBOSH Customer Experience team will be available to offer support throughout the duration of the examination.
NEBOSH team can be contacted using the following details:
• Email obe@nebosh.org.uk
• ‘Live chat’ via our website www.nebosh.org.uk
CLOSING INTERVIEWS
Although the interviews are not assessed NEBOSH will not publish your results if you do not attend. The closing interview is a key part of our malpractice approach and includes multiple steps:
• Learning Partners are provided with a list of interview questions, which are bespoke to the examination paper and designed to check you have the underpinning knowledge and understanding behind your answers. Learning Partners ask the questions in a random sequence so not every learner will be asked the same combination of questions; this prevents learners from predicting the interview questions or coaching others. Learning Partners complete a Closing Interview Record Sheet for every learner.
• NEBOSH specifies that the interviewer must have a NEBOSH General Certificate (or equivalent) or at least three years’ experience in the health and safety industry. Before the interview they will read your examination paper so they can ask more detailed questions if required.
DURING THE INTERVIEW YOU WILL BE REQUIRED TO
Show your identification to check you are who you say you are. This is the same as an invigilated examination.
Show the room you are in to make sure you are alone.
Answer questions about your examination. If you have not written the answers yourself it will be difficult to answer the questions.
To make sure the closing interviews are carried out correctly NEBOSH silently observes a targeted selection of interviews AND scrutinizes Closing Interview Record Sheets. If a Learning Partner or NEBOSH suspects malpractice at any time we will investigate further NEBOSH PLAGIARISM AND COLLUSION
“NEBOSH has a strict and rigorous approach to Malpractice, Plagiarism and Collusion. This ensures fairness for all our learners and provides reassurance for the organizations who employ our qualification holders”
Please refer to the specific Malpractice Policy provided by NEBOSH for Malpractice policy
During an open book examination, you must not collude or share answers with other learners and all the work you submit must be solely your own.
HOW NEBOSH PREVENT MALPRACTICE
To deter and detect malpractice NEBOSH uses a wide range of techniques. These include:
The design of the assessment – Passing requires application of learning to an unfamiliar scenario. Copy and pasting information from books or online will not answer the questions posed in this open book examination.
Own Work Statement – The Learner will be asked to agree to an ‘own work statement’ when submitting your examination.
Trained Examiners – NEBOSH Examiners receive bespoke training and scrutinize every submission for plagiarism and collusion.
Dedicated Ethical Practice Team – NEBOSH employ a team of experts dedicated to identifying and investigating malpractice.
Plagiarism Checkers – NEBOSH use plagiarism software to spot malpractice, including similarities between cohorts.
Closing Interviews – Every learner must attend a closing interview with their Learning Partner. Further details are available below.
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NEBOSH MALPRACTICE POLICY
Please make sure you read and understand the Malpractice Policy and Digital Assessment Resources beforehand – these contain extensive information about the conduct we expect from our learners and Learning Partners and the disciplinary sanctions for failing to adhere to them.
Our quarterly Ethical Practice Report gives an overview of recent malpractice cases and the penalties given: NEBOSH Ethical Practice Report.
REPORT MALPRACTICE TO NEBOSH
If you suspect malpractice, please report it to us via email at postassessment@nebosh.org.uk We take malpractice very seriously and follow up all allegations raised with us.
Course Cancellation Policy &Training Fee Refund Policy:
Reserved places for any course presented by Charisma Workforce Development are only confirmed on receipt of payment in full. Failure to comply with this requirement may result in NEBOSH registration being delayed and candidates being unable to take the examination with the course.
• If cancelled 3 weeks before the start of the course, the course fee will be refunded all course fees
• In case of cancellation two weeks before the start of the course, 70% of the course fees will be refunded , minus administrative fees and course registration fees
• In case of cancellation one week before the start of the course, 50% of the course fee will be refunded, minus administrative fees and course registration fees
• If cancelled up to two full business days before the start of the course, 30% of the course fee will be deducted refundable, minus administrative fees and course registration fees.
• All candidates must consider their personal obligations and circumstances before registering, as we regret
Registration Fee Refund Policy:
• Registration refunds prior to the examination closing date :
o A learner will qualify for a 100% refund of the examination registration fee if they are withdrawn prior to the examination closing registration date.
• Registration refunds after the examination closing date :
o Registration ref a learner will qualify for a 70% refund of the examination registration fee if they are withdrawn after the examination closing date. Ends after the examination closing date, within the timeframe specified by the CWD refund policy.
o Please refer to the specific examination refund policy provided by the NEBOSH for detailed information.
